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Reactivate user

SimpleReport deactivates users after 60 days without logging in. Organization admins can reactivate users in SimpleReport. (If you’re looking for help with your password, learn how to reset it on your own.)

To reactivate a user:

  1. Click the gear icon at the top right corner of the page. The gear icon selected in SimpleReport
  2. Find and click Manage users. The “Manage Users” tab selected in SimpleReport
  3. Find the user that needs to be reactivated and click the Activate user button on their profile. Confirm reactivation. Activate user button

Please note: If the reactivated user doesn’t log in to SimpleReport before 6AM Eastern time the following day, their account will be deactivated again.