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Reset user MFA

Organization admins can reset multi-factor authentication (MFA) login access settings for staff or employees (users) in SimpleReport. If you don’t have admin privileges, talk to an admin about upgrading permissions on your account.

To reset a user MFA:

  1. Click the gear icon at the top right corner of the page. The gear icon selected in SimpleReport
  2. Find and click “Manage users”. The “Manage Users” tab selected in SimpleReport
  3. Find and click on the correct user from the list, select Reset MFA, then confirm. Reset MFA button