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Correct a previous test result

If something goes wrong with a test result, you can correct it in SimpleReport. The previous result will still be visible, but marked as an error and submitted to the public health department.

To correct a previous test result:

  1. Click Results at the top of the page. SimpleReport's top navigation, with the "Results" tab selected
  2. A table of results from your testing facility will appear showing all results from the past 48 hours. To show older results, you can always click the blue See all results button at the bottom of the page.
  3. Find the result in the table, and go all the way to the right of the page. Under the “Actions” column, click the three dots in the same row as the result that you want to correct. A table of test results in SimpleReport, showing the three dots icon under the "Actions" column
  4. Click Mark as error. The dropdown menu that appears after you click the three dots icon, with the "Mark as error" item selected
  5. A box will appear and ask you why you want to mark the result as an error. Enter a reason, then click Yes, I’m sure. (Your reason needs to be at least 4 characters long before you can proceed.) A window asking "Are you sure you want to mark this result for Jane Doe as an error? If so, please enter a reason." The example text in the input field reminds you to make sure that your reason is at least four characters long.

The result will be marked as an error, and will appear with a strike through it when you review it in the future. The table of test results with the test result struck through to indicate that it's been marked as an error.

To submit a corrected result, follow the instructions to conduct and submit a test, and be sure to update the date and time of the test to reflect when the first test originally occurred (you may need to backdate it).